General Contracting
The remodel lead that came in while you were on a ladder booked with someone else.
You're on a ladder, not at a desk, so estimate requests hit voicemail all day. Callverted answers the calls you can't, sizes up the project, and flags a $25,000 remodel as high value so it never sits unread under a punch-list repair.
Why contractors lose these calls
- Contractors miss calls all day for the best possible reason: the work is on a jobsite, not at a phone.
- A remodel inquiry and a fence repair land on the same missed-call list with nothing to tell them apart.
- Homeowners collecting estimates call several contractors, and the first one to call back usually gets the walkthrough.
A real call, captured
Here's the kind of call your team can't always take, and exactly what Callverted hands you afterward.
- Project
- Renovation or remodel
- Urgency
- Whenever is convenient
- Coverage
- Financing (volunteered)
- ZIP
- 78704
- Est. value
- $5,000–$25,000
- Priority
- Warm · 42 · High value
Plus a short summary and the full transcript on every lead, pushed to your phone and emailed the moment the call wraps.
What Callverted asks on project calls
Three questions out loud, in this order: what happened, how urgent it is, and where. Everything else is picked up only if the caller volunteers it. There's no name to spell, no “what's the best time to call you back,” and no request for a phone number, because that comes from caller ID.
- 1“Briefly, what's going on?” Callers describe the project in their own words, and Callverted files it as a small repair, a renovation or remodel, an addition or structural work, or general. A project that doesn't fit is stored exactly as the caller described it.
- 2How urgent it is: an emergency, soon, or whenever's convenient. Most project calls answer flexible, which is fine, because the ranking leans on project size for those.
- 3The ZIP code where the work is needed, spoken or keyed in on the phone.
- 4When they're hoping to start and whether they're financing, captured only if the caller brings either up. Neither is asked.
- 5On calls that aren't emergencies, one last open beat: “is there anything important I missed?” Whatever they add is captured for you to read, not answered by the AI.
Benchmark job value for this trade: $300 punch-list repair to a $60,000 addition. Once you've priced your own services in Settings, the estimate on every lead comes from your numbers instead of these. It's used for ranking only and is never spoken to the caller.
General Contracting questions, answered
Does Callverted work for project estimates, not just emergencies?
Yes, and it ranks them honestly. A kitchen remodel with a flexible timeline isn't an emergency, so it won't read Hot. It gets a High value badge off the dollar estimate instead, which is the flag that keeps a $25,000 project from disappearing into a list of unnamed missed calls.
Can it filter tire-kickers from real projects?
It sorts rather than filters. Someone describing work they want done is a scored job in the ranked queue. Someone asking what you charge, with no project behind it, is filed as a message: captured and alerted, never scored, so your callback list isn't padded with price shoppers. Wrong numbers and sales calls leave no lead at all.
What if the caller describes something my service list doesn't cover?
It doesn't force it into a category. The description is stored in the caller's own words, and the value estimate for an off-list job is worked out by comparing it against the services you have priced, so an unusual job still arrives with a sensible number instead of a blank.
What do I actually get after the call?
Project type in your menu's words, or the caller's words when it's off-menu. Urgency, ZIP, plus timing and financing when they mentioned either. The number comes from caller ID, so nobody had to ask. Then the dollar estimate, the rank, a short summary, and the full transcript, which is enough to call back knowing what the job is.
What does it cost?
$149 a month, or $1,499 a year, with a 14-day free trial. One plan, no per-lead fees. A single recovered walkthrough that turns into a remodel is worth more than a year of it.
Stop losing the project calls you can't take.
Your phones still ring first. Callverted catches what rings out, sorts the real jobs from the messages, and hands them back ranked. Switch on answered-call capture and the calls you do take become tracked leads too.
Start 14-day trial